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Ray Bloom, Chairman of the IMEX Group; and David DuBois, CAE, CMP, President & CEO, of IAEE, at IMEX 2016,
which was held April 19-21 at Messe Frankfurt in Frankfurt, Germany. DuBois provided a keynote address. Photo by IMEX 2016

North Carolina’s Bathroom Law Continues to Wound Hospitality Industry

By Todd McElwee

Nearly a month after its passing North Carolina’s Public Facilities Privacy and Security Act, or HB2, continues to be a thorn in the side of the state’s hospitality sector. Destination marketing organizations are doing their best to battle perceptions and retain clients but cancelations are mounting up with millions of dollars squandered.


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Tom Noonan Tapped as CEO of Austin CVB

By Jonathan Trager

Tom Noonan is “going home” to Texas, having been chosen as the new President & CEO of the Austin CVB.
Noonan’s first day in the Austin job will be on May 16. He has served as President & CEO of Visit Baltimore since 2007.


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Massachusetts Council, Boston CVB Board Oppose Ride-Sharing Restrictions

By Jonathan Trager

The Massachusetts Visitors Industry Council (MVIC) and Greater Boston CVB Board have come out against legislation that would bar popular ride-sharing companies Uber and Lyft from operating at MCCA properties, including the Boston Convention and Exhibition Center (BCEC).


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Springtime: Happy 40th Birthday

By Todd McElwee

In 1977, the Washington Society of Association Executives (WSAE) planted a seed.
Sixty-two exhibitors and 274 attendees were on hand at the State Room in DC’s Mayflower Hotel for what was called Summer in the Park. The last booth was sold the day before the show.

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HOTS Pre-Flight Proposals

HOTS may be one of the few who actually enjoys airports. Yes, security and parking is routinely awful, but once one pushes past the full-body the scanner the hustle and bustle; sights of planes taking off and landing; mindless barstool banter with people you’re likely to never see again over an overpriced beer or double for a dollar more; and feeling of jetting off to a far-off locale all appeal to HOTS. Yet there are measures facilities could implement to enhance the pre-boarding experience.
1. More Manned Security Checkpoint Lanes: Nothing, and I mean nothing, draws the ire of fliers than dust bunnies collecting on unmanned equipment at TSA security checkpoints. If an airport has five lanes, all five should be in operation. HOTS has no issue with tacking on another dollar or two to the price of a ticket or 50 cents onto a bag of chips to pay for this.
2. Plugs, Plugs, and Plugs: Every seat at a major airport should have an outlet as well as USB port. Restaurants should also have outlets in tables and bars. Again, 50 cents more for a soda is acceptable to make this happen.
3. Play Areas: If fast-food restaurants across the nation can encompass indoor jungle gyms, ball pits and play facilities why can’t airports? Clear out seats from lesser used gates and install play areas. Parents of worn out children across the nation will thank you. Plus airports could have each area sponsored.
4. Beer Gardens: Adult play areas. Craft breweries have popped up across the nation. Airports should showcase their best local offerings in German-style beer gardens. Breweries would also jump at the opportunity, which has to be more cost effective than leasing an entire restaurant; we’re talking picnic tables and draft beer. Passengers should also be allowed to carry alcoholic beverages from a restaurant/bar to their gates. Chicago gets this right.
5. Museums: Many airports already display local artifacts and art but HOTS cannot remember a full-fledged museum calling an airport home. Who wouldn’t want to visit a display or two from the Smithsonian while killing time at Reagan National and there’s no better showcase for a city.

 


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